Policies & Terms of Stay GORGEOUS DOLLZ RECOVERY HOUSE is a luxury service. We are here to offer a clean and comfortable shared living space in our excellence house to assist Guests with physical/mental recovery following outpatient cosmetic surgery procedures. It is important that you understand that GORGEOUS DOLLZ RECOVERY HOUSE is not a substitute for medical care or hospitalization and, as such, if you choose to use our services it would be strictly a matter of convenience. Further, your medical care remains the responsibility of the surgeon who performed your surgery. Booking: By booking your stay with us, you agree and have also reviewed to follow the house rules and understand the Policies & Terms of Stay. Rules will be provided by email once your booking is confirmed by deposit. DEPOSIT AND PAYMENT: • A non-refundable deposit of US$200 is due to secure your reservation (Guest/Companion). • Final payment must be done in cash at the time of your Check-in. CANCELLATIONS & RESCHEDULES – NO EXCEPTIONS: • No refunds will be given for early Check-outs. • No refunds will be given for reservations cancelled less than 15 days prior to arrival. • No refunds or reschedules will be given if you do not Check-in on Check-in Day for any reason. • No refunds will be given if you are not able to have surgery on surgery day for any reason, however one free reschedule will be honored for up to 6 months from date of deposit. • No refunds will be given for reschedules turned into cancellations. • No refunds will be given for unforeseen complications during surgery. • No refunds will be given for natural disasters and/or U.S.A./Dominican Republic Government matters, however one free reschedule will be honored for 6 months from date of deposit. • Reschedules 48 hours or less from Check-in date will incur a 25% charge of the total reservation amount. • Reschedules made in writing more than 15 days prior to arrival will be good for 6 months from date of deposit. MEALS: • Please let us know at the time of booking if you have any kind of foods allergies to avoid or if you are vegan or vegetarian. • We do not allow any outside food to be ordered after 09:30 p.m. such as doordash, uber eats or pizza delivery to keep the traffic down and for safety and security reasons. VISITORS/COMPANIONS: • NO outside Visitors are allowed. • Only paying Companions who have paid to accompany a Guest of the house are allowed. • Paying Companions could be allowed after Guest Check-in depending on beds availability. • We welcome male spouses on Double Suite ONLY. • Companion´s rates include all meals, bed and board ONLY. • Companions will not be attended to by caretakers and are expected to keep living spaces • neat and clean. • Companions are not able to go freely in and out the recovery house. This is for the safety and security of the home and our Guests. Our home is a smart home and is monitored 24/7 to ensure doorbells and opening and closing of doors are not disturbing our Guests. • Guest´s Companion is expected to agree to all the house rules and follow them or they will be asked to leave. • Our Guests should remind to their Companion this is a recovery home and not leisure or vacation stay. TRANSPORTATION: All flight information must be sent 2-weeks prior to Check-in so we can arrange for pick-up. -Included Transportation: • 1 Transportation to/from Airport. • 1 Transportation to/from Pre-surgery Evaluation. • 1 Transportation to/from Surgery Day. • 1 Transportation to/from post-op Surgery appointment. We only provide Las Americas International Airport pick up/ drop offs, 24/7. -Transportation NOT included: • To/from Massage appointments. • Personal errands, shopping, Restaurants or any other surgical-related errands must be paid at an extra cost. (City roundtrip US$40 / Beach roundtrip US$80) GENERAL CONDITIONS AND RESPONSIBILITIES: GORGEOUS DOLLZ RECOVERY HOUSE, its directors, officers, employees, subcontractors, agents, and representatives, shall at no time be liable or responsible in any way whatsoever for any loss, injury, or damage caused or arising in connection with any transportation, hotel, or other services or products of third parties provided through GORGEOUS DOLLZ RECOVERY HOUSE, or as a result of acts of God, acts of Government or other authorities, wars, civil disturbances, hijacks, thefts, or any circumstance beyond its control. GORGEOUS DOLLZ RECOVERY HOUSE reserves the right to accept, retain, decline, or cancel any reservation or any Guest as a participant in its packages at any time and for any reason. In addition, GORGEOUS DOLLZ RECOVERY HOUSE reserves the right to cancel or modify a reservation, including the price, at any time prior to Guest Check-in if the reservation includes or was made as to the result of a mistake or error of any kind, including but not limited to, a mistake or error in price or description of the package or package components, or where it appears that a Guest has engaged in fraudulent or misleading activity in making the reservation. If a package is canceled by GORGEOUS DOLLZ RECOVERY HOUSE, GORGEOUS DOLLZ RECOVERY HOUSE shall have no responsibility beyond the refund of monies paid to GORGEOUS DOLLZ RECOVERY HOUSE for the reservation. The terms and conditions of any transportation services provided by third parties shall be as represented by those third parties. Terms and conditions are subject to change by GORGEOUS DOLLZ RECOVERY HOUSE without notice. If these Terms and Conditions contain any provisions construed to be unenforceable or unlawful by a court of competent jurisdiction, the same shall be deemed modified to conform to applicable law, or if this would cause an unreasonable result, such provision shall be stricken from these Terms and Conditions without affecting the binding force and effect of any of its other provisions. LIABILITY STATEMENT: GORGEOUS DOLLZ RECOVERY HOUSE and staff do not perform any invasive or medical procedures. We have no affiliation with the surgical centers or any surgeon who performed the surgery. We are not responsible for the outcome of your procedure or complications associated with the recovery process. We are NOT a medical facility or nursing agency. We do have staff that are healthcare professionals from a variety of clinical specialties that have been trained in cosmetic surgery. Our services should not replace treatment or proper follow-up with a physician. This service should be utilized to assist with your recovery. In case of an emergency, you will be transported to the nearest hospital for treatment and the emergency contact provided will be contacted. “WE ARE NOT RESPONSIBLE BY ANY MEANS IF YOU CARRY IN/OR TAKE DURING YOUR STAY ANY KIND OF MEDICATION THAT WAS NOT PRESCRIBED BY YOUR SURGEON”.